Your Journey, Your Comfort — Book Private Ambulance Transport with Apex Medical & Rescue

Book Your Journey Here

At Apex Medical & Rescue, we understand that travelling to appointments, moving between hospitals, or heading home after treatment can be a source of worry, especially when mobility, medical equipment, or ongoing care needs are involved. That's why we offer professional, private ambulance transport designed entirely around you.

Whether you're attending a routine outpatient appointment, transferring between care facilities, being discharged home, or need transport for a one off medical event, our experienced crews are ready to help. Every booking is treated with the same level of care: a fully equipped vehicle, trained staff, and a commitment to getting you where you need to be safely, comfortably, and on time.

We know that booking transport privately, rather than through the NHS, can feel unfamiliar, so we've made the process as simple as possible. You can book directly with us by phone or online, choose a time that suits you, and know that a qualified crew will be there, ready to support you every step of the way.

What you can expect from every journey:

  • Fully trained ambulance crews experienced in patient care, manual handling, and clinical support
  • Vehicles equipped for wheelchair users, stretcher patients, and those with additional medical or mobility needs
  • Flexible booking for one-off appointments, recurring treatment schedules (such as dialysis or oncology), or discharge transport
  • Clear, upfront pricing with no hidden costs
  • A compassionate, patient-first approach, we treat every journey as though it were for our own family
  • Punctual collection and drop off, with updates if your appointment runs long

Your dignity and wellbeing come first, always. From the moment we collect you to the moment you arrive, our teams are focused on making your journey as calm, safe, and reassuring as possible.

Ready to book your transfer?
Call us on 01823 214134 or by email on info@apex-mr.co.uk, to arrange your transfer.

Nationwide event medical coverage

Contracted Patient Transport Services

Reliable, Compliant Patient Transport Services for NHS Trusts, Commissioning Groups and Local Authorities

Apex Medical & Rescue provides contracted non-emergency patient transport services to NHS Trusts, Integrated Care Boards, Local Authorities and Clinical Commissioning Groups across the region. We pride ourselves in delivering safe, timely, and compassionate transport that supports your patients and helps you meet service standards.

Our service is built for the demands of PTS operations: high patient volumes, tight scheduling windows, complex mobility and clinical needs, and rigorous standards for safety, safeguarding, and reporting. We combine operational reliability with the same patient first ethos that defines every journey we deliver, because contracted transport is still, at its core, about the person in the vehicle.

Why NHS organisations choose to contract with us:

  • Full CQC registration for the transport of patients and compliance with NHS Patient Transport Service eligibility and quality standards
  • Trained, DBS-checked crews experienced in manual handling, infection control, and supporting patients with a wide range of clinical and mobility needs
  • A mixed fleet suited to wheelchair, stretcher, and ambulatory transport requirements
  • Scalable capacity to support routine appointment runs, hospital-to-hospital transfers, discharge transport, and high-volume or short-notice demand
  • Robust scheduling, tracking, and reporting systems to support KPI monitoring, contract management, and audit requirements
  • Competitive, transparent contract pricing with service levels tailored to your Trust's or CCG's specific needs

We work closely with commissioners and Trust transport leads to design a service that fits existing pathways, integrates with referral and booking systems, and supports continuous improvement in patient experience and operational efficiency.

Discuss a contract with our team
If your Trust, Local Authority or Commissioning Group is reviewing patient transport provision, we'd welcome the opportunity to discuss your requirements and how Apex Medical & Rescue can support your service delivery.

Contact our contracts team at info@apex-mr.co.uk or 01823 214134 to arrange a conversation.

  • Fully Trained and Caring Workforce

    Apex maintains a diverse, highly trained, and fully vetted clinical workforce, all screened in line with CQC requirements and our own internal governance standards. Every clinician undergoes robust pre‑employment checks, qualification verification, and ongoing competency review to ensure they meet the highest standards of professional practice.

    We are able to provide vehicle crews across a range of clinical skill mixes, including:

    • Doctors
    • Paramedics
    • Emergency Medical Technicians (EMTs)
    • Emergency Care Assistants (ECAs)
    • Ambulance Care Assistants (ACAs)

    This flexible staffing model allows us to tailor each deployment to the specific needs of the client, the acuity of the patient, and the operational environment.

    Let us know your requirements and we will build a bespoke staffing and vehicle package to suit your service needs, ensuring safe, effective, and reliable care delivery.

  • Full CQC Compliance

    Apex Medical and Rescue is fully registered and regulated by the Care Quality Commission (CQC) for both Transport Services and the Treatment of Disease, Disorder or Injury (TDDI). This dual registration demonstrates our capability to deliver clinically safe ambulance transport alongside regulated, hands‑on patient care within emergency, urgent, and non‑urgent settings.

    Our organisation is governed through a comprehensive and robust clinical and operational governance framework, designed to meet—and exceed—all CQC requirements. We maintain clear leadership structures, strong oversight mechanisms, and transparent reporting processes to ensure that every aspect of our service is safe, effective, and accountable.

    Apex is committed to delivering a service that is:

    • Safe – supported by rigorous vetting, evidence‑based clinical practice, and continuous risk management
    • Well‑led – driven by experienced leaders who ensure clear direction, strong oversight, and a culture of learning
    • Effective – delivered by competent, qualified clinicians working within regulated pathways and national standards
    • Responsive – able to adapt to patient needs, operational pressures, and client requirements with agility
    • Caring – focused on dignity, professionalism, and compassionate patient‑centred care

    Our compliance with CQC standards is not a tick‑box exercise—it is embedded throughout our organisation. From recruitment and training to fleet management, clinical governance, and incident review, Apex ensures that every deployment is supported by a well‑led, well‑managed, and fully vetted service.

    By choosing Apex, clients can be confident they are receiving a safe, regulated, and high‑quality ambulance service backed by strong leadership, modern systems, and a workforce dedicated to excellence.

  • Fully Equipped Vehicles

    All of our Patient Transport ambulance vehicles are fully equipped to a patient transport service standards, carrying the full range of equipment you would expect on a modern ambulance. Each vehicle is stocked, maintained, and audited through robust governance processes to ensure it is safe, compliant, and ready for deployment at any time.

    Our fleet includes:

    • Comprehensive clinical equipment to support routine care
    • Life Support capability, including defibrillation, airway management, monitoring, trauma and resuscitation equipment
    • Manual handling and patient movement equipment, including stretchers, carry chairs, scoops, wheelchairs.
    • A range of options to support a range of mobility needs form ambulatory patients, wheelchair patients and stretcher patients.
    • Robust infection‑prevention and control provisions, including decontamination supplies, compliant waste‑management systems, and vehicle‑cleaning protocols aligned with national standards

    Our fleet is regularly inspected, restocked, and quality‑checked to ensure full compliance with CQC expectations, national ambulance specifications, and client requirements.